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Our Data Center
The core of our network runs on redundant Juniper
M-series routers, which offer offer significantly better
performance and resiliency to denial of service attacks
than their equivalent Cisco counterparts. Using BGP4+
routing, we have the ability to ensure that your
visitors are able to get to your site using the shortest
and most optimal path.
We have multiple transit connections with national and
global Tier-1 providers, as well as regional Tier-2
providers. Having multiple providers improves both the
reliability of our platform (since we are not solely
dependent on any one provider) as well as performance
(we take full routes from each provider).
In late 2003, we began to operate our own private
regional backbone, with network nodes in Newark New
Jersey, New York City and Albany New York. We have
multiple transit providers at each node, and each node
is connected via high speed oc3 and gigabit ethernet
private leased lines.
Environment
Precision-controlled air conditioning systems protect
and cool mission-critical servers and equipment in
the Network Operations Center. The facility is
controlled by York™ quad-compressor / dual-blower
redundant systems. These systems provide a virtually
dust-free and particle-free computing environment,
with temperature, humidity, and air-quality
regulation.
Security
Restricted access to the Network Operations Center is
monitored by qualified personnel 24 hours a day,
every day. Visitors and clientele are only allowed
on-site if escorted by Network Operations Center
staff. The entire Network Operations Center is
monitored, ensuring prompt response and thorough
coverage to fire or security alarms. We supply all
our Network Operations Center customers with
advanced firewall, encryption, intrusion detection
and other security measures. We maintain a full
digital video surveillance system of the Network
Operations Center, with full on-site and off-site
recording.
Failsafe Power Supply
Our Network Operations Center currently has 800amps
480V (3200amps 110V) 3-Phase power currently
available from PP&L™ (Pennsylvania Power &
Electric). The facility is backed up and protected
by UPS (Uninterruptible Power Supply) systems on
each individual rack, as well as a facility-wide APC
Silcom™ (http://www.apc.com) 500KVA Enterprise
UPS. In a very rare case of utility outage, our
Cummins™ 250KW diesel generator starts
automatically, taking over for the UPS systems and
supplying all necessary power for the facility. The
generator interfaces to the power grid thru a
Cutler-Hammer™ automatic transfer panel. The
generator is powered by a 500 gallon fuel tank,
capable of running without refueling for
approximately 80 hours.
Backup Systems
We automatically provides backup data services to all
shared hosting solutions clientele. Services are
also optionally available to all dedicated and
co-location clientele. We utilizes backup hard
drives on each individual server to store backups.
Linux systems store zipped copies of server system
files and client data files, for simple server
rebuilding. Windows™ NT/2000 servers store full
image backups (identical copy of operating system
and data at time of backup), for full system
restoration. Off-server and off-site backup services
are available as well.
24x7x365 Monitoring
The Network Operations Center uses industry-standard
SNMP (Simple Network Management Protocol) and
provides round-the-clock monitoring of all hardware,
including routers, switches, UPS systems, and
servers. The Network Operations Center also monitors
power, environmental factors (such as temperature
and humidity), generator status, and network
connectivity. All critical services/ports can be
monitored, including FTP, HTTP, SMTP, HTTPS, SSH,
TELNET, and POP3. We provide network monitoring of
the Local Area Network, Internet connectivity (all
routers, switches, and wiring), and the Internet
backbone via MRTG. Our close and constant
communication with our upstream backbone providers
ensures that our customers have constant access to
high-performance Internet connections. Failure on
any monitoring service results in audible alarms,
LAN messages, and alerting our staff paging system.
Fast Action Hosting™ offers remote cold boot
hardware for dedicated server and co-location
clients, with private, password protected, web based
access.
Hardware
The Network Operations Center utilizes ONLY top name
brand hardware. The network is centered on a
Cisco™
BGP4+ routing, and Cisco 7206VXR Core
Routers, connecting via Gigabit Ethernet to the
Hewlett Packard™ Procurve™ 4108GL & Cisco™
Catalyst™ primary switches. Hewlett Packard™
Procurve™ managed switches comprise the power and
stability of the network, operating at 100mbps
switched ethernet speeds. Hardware utilized in the
facility is comprised of name brands, including the
following: Intel™, Asus™, Abit™, AMD™,
3Com™, Hewlett Packard™, Adaptec™, Cisco™,
Tekram™, Kingston™, Micron™, Crucial™,
IBM™, Maxtor™, Western-Digital™, Seagate™,
Quantum™, Fujitsu™, Realtec™, Belkin™, &
Lucent™. APC™, Tripp-Lite™, Compaq™, &
Liebert™ UPS Systems provide the power backups,
along with a Cummins™ generator system. Facility
monitoring is provided by a Panasonic™ WD-500
Digital Video System over Sony™ & Panasonic™
CCTV cameras.
Software
The Network Operations Center utilizes the Red Hat™
Linux operating system on the majority of servers
present. Red Hat™ Linux is a highly configurable
system, and well known for speed and stability. Red
Hat™ Linux servers have been documented to remain
operating for up to one year at a time without even
requiring a reboot. The Apache™ Web Server nicely
compliments the Red Hat™ Linux Operating System.
The majority of remaining servers operate on the
Microsoft™ Windows™ NT/2000/2003 operating
systems, with Internet Information Server™ Web
Server. Microsoft™ Windows™ NT/2000/2003
provides a system that simplifies database,
application, and visual effect programming. Fast
Action Hosting™ also supports FreeBSD™,
Mandrake™, Slackware™, Turbo Linux™, & Debian
Linux™.
Orlando, Florida Data Center
Tier 1, premium bandwidth provider. When a server is
down, there is no if and or buts. The server needs
to be up now, We do not connect you to cheap
bandwidth! We use only premium UUNET/MCI, TimeWarner
gigE and Level3 gigE is coming on April 2005
Tampa,
Florida Data Center
Tier
1, premium bandwidth providor. When a
server is down, there is no if and or
buts. The server needs to be up now, We
do not connect you to cheap bandwidth!
We use only premium UUNET/MCI,
TimeWarner, AT&T.
Full root access, 24/7 reboots free of
charge.
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